Frequently Asked Questions
When can we get started?
Spots tend to fill up 2-3 months in advance, so I recommend reaching out to get a discovery call on the calendar. If we're a good fit, from there I'll send over the contract and deposit to secure your spot.
How does payment work?
To reserve a spot in my schedule, I require a signed contract and 50% deposit. The remaining balance is due upon project completion. For the signature package, I do offer the ability to split the payments into thirds.
How do we stay on track with our timeline?
I implement Asana, a project management tool, for all my clients. This helps us stay on track, organize files, assets and feedback. And don't fret, if you're new to Asana, I've made a quick tutorial video to make you feel right at home.
Do you offer ongoing services?
Absolutely! I enjoy working with clients after we've wrapped up their brand identity or website, to help them carry their esthetics across multiple platforms and projects.
What is the brand identity process like?
The brand identity process is going to go much deeper than "just a logo." With video and/or phone calls and brand homework, we'll be set up to dive into your brand's values, mission and why. Everything I design comes back to your message and helps you align with your target audience.
I offer the one-concept approach, which will give you the very best option to amplify your brand's story. The first time you see your brand, it will be showcased as a full presentation that includes brand colors, fonts and even mock ups.
From there, we will refine to make it just right and launch!